Right of withdrawal & withdrawal form Consumers are entitled to a right of withdrawal according to the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity: A. Right of withdrawal Right of withdrawal You have the right within fourteen days without giving any reason to revoke this contract. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. To exercise your right of withdrawal, you must send us (OJO DE AGUA Restaurant und Vertriebs GmbH, Schreyerstrasse 39, 61476 Kronberg, Germany, Tel.: +49 69 920 205 10, email: info@ojodeagua.de) a clear statement ( e.g. a letter sent by post or email) about your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired. Consequences of the revocation If you revoke this contract, we have all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you use a different type of delivery than the one offered by us, have chosen the cheapest standard delivery) immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must send the goods back to us or to OJO DE AGUA Restaurant und Vertriebs GmbH, Hochstrasse 27, 60313, Frankfurt am Main, without undue delay and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract to hand over. The deadline is met if you Copyright © 2019, IT-Recht-Kanzlei Alter Messeplatz 2 80339 Munich Tel: +49 (0)89 / 130 1433 - 0 Fax: +49 (0)89 / 130 1433 - send 60 before the period of fourteen days has expired. You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. General information 1) Please avoid damaging and contaminating the goods. Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection against transport damage. 2) Please do not send the goods back to us freight collect. 3) Please note that the above numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
